{"id":48,"date":"2024-03-14T17:40:26","date_gmt":"2024-03-14T17:40:26","guid":{"rendered":"http:\/\/differ.flashlightis.com\/?page_id=48"},"modified":"2024-03-22T18:42:40","modified_gmt":"2024-03-22T18:42:40","slug":"support","status":"publish","type":"page","link":"https:\/\/differ.flashlightis.com\/index.php\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n
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A DIFFER<\/em>ent Experience<\/p>\n\n\n\n

Support<\/strong><\/p>\n\n\n\n

Need some tech support, want to see if DIFFER<\/em> is available where you are, or maybe you have some questions about your DIFFER<\/em> service? Our support team is available 24\/7.<\/p>\n<\/div>\n\n\n\n

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FAQ<\/strong><\/p>\n\n\n\n

Want to know what switching to DIFFER<\/em> looks like?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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What is an ISP?<\/strong><\/p>\n<\/div>\n\n\n\n

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As an ISP (Internet Service Provider), DIFFER<\/em> manages and maintains our own internet and cable connections, traffic and quality. We do not rely on third-party contractors (like some of the big guys) when you require IT support and when you call DIFFER<\/em>, you\u2019re always speaking with a DIFFER<\/em> employee.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Can I use a VPN?<\/strong><\/p>\n<\/div>\n\n\n\n

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The use of VPNs (virtual private network) has become very popular over the last couple of years and DIFFER<\/em> supports the use of VPNs for its clients.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Is DIFFER<\/em> safe?<\/strong><\/p>\n<\/div>\n\n\n\n

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+<\/p>\n<\/div>\n<\/div>\n\n\n\n

Yes, using DIFFER<\/em> is safe.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Do I need a contract?<\/strong><\/p>\n<\/div>\n\n\n\n

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No, DIFFER<\/em> is unique in that we don’t hold customers to a contract period. If you don’t like your service, need to move or find a better deal, we’ll be sad to see you go but you’re welcome to.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Is DIFFER<\/em> a reseller?<\/strong><\/p>\n<\/div>\n\n\n\n

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+<\/p>\n<\/div>\n<\/div>\n\n\n\n

No, DIFFER<\/em> owns all its own fibre and equipment.<\/p>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

A DIFFERent Experience Support Need some tech support, want to see if DIFFER is available where you are, or maybe you have some questions about your DIFFER service? Our support team is available 24\/7. FAQ Want to know what switching to DIFFER looks like? What is an ISP? + As an ISP (Internet Service Provider), DIFFER […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":33,"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":304,"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions\/304"}],"wp:attachment":[{"href":"https:\/\/differ.flashlightis.com\/index.php\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}